FAQ's
Here’s a Frequently Asked Questions for Lutastore Cloud that covers key aspects of the platform and its services
General Questions
Lutastore Cloud is a cloud-based SaaS platform designed to enhance eCommerce performance by providing optimized solutions such as ImageSwift (CDN & image optimization) and WhatsApp OTP Verification for secure customer authentication.
Lutastore Cloud helps improve website speed, security, and user experience by optimizing images, reducing load times, and securing customer authentication with WhatsApp OTP verification.
Currently, Lutastore Cloud offers ready-to-use add-ons for CS-Cart and OpenCart. It also provides API-based integration for other eCommerce platforms and applications.
No! Lutastore Cloud is designed for easy integration. If you are using CS-Cart or OpenCart, you can install our add-on in minutes. For other platforms, developers can use our API documentation to integrate seamlessly.
Currently, We do not offer a full free trial for Lutastore Cloud accounts. However, you can request a 7-day trial API key to test our services before committing to a paid plan. Alternatively, you can start with the Lite Plan, which offers a low-cost entry to experience the full benefits.
Trust & Security
Lutastore Cloud follows strict encryption and data protection policies to secure all stored and transferred data.
For services like WhatsApp OTP Verification, customer phone numbers are securely handled, and no personal data is stored beyond verification needs.
Yes! WhatsApp OTP uses end-to-end encryption and ensures that only the intended recipient receives the OTP.
Lutastore Cloud follows GDPR and data privacy best practices to protect your business and customer data.
Yes! You can manage your account access, API keys, and integrations securely through the Lutastore Cloud dashboard.
The mate was a mighty sailing man the Skipper brave and are five passengers set sail that day for a three hour tour a three hour tour doing it our way there's nothing we wont try never heard the word impossible.
Services
Lutastore Cloud currently provides:
☑ ImageSwift – A smart image CDN for eCommerce stores
☑ WhatsApp OTP Verification – Secure customer verification via WhatsApp
ImageSwift automatically compresses, resizes, and converts images to modern formats (WebP, AVIF) while serving them from a global CDN.
WhatsApp OTP Verification ensures secure customer authentication by sending one-time passwords (OTPs) via WhatsApp to prevent fraudulent logins or transactions.
Yes! Lutastore Cloud offers ready-to-use add-ons for supported platforms and an API for custom integrations.
Yes! We are continuously working on new features and services to enhance eCommerce security, performance, and automation.
The mate was a mighty sailing man the Skipper brave and are five passengers set sail that day for a three hour tour a three hour tour doing it our way there's nothing we wont try never heard the word impossible.
Payments
Lutastore Cloud follows a tiered pricing model, where each plan includes a set number of requests (e.g., OTP verifications or CDN bandwidth). Additional usage is charged per request.
We accept credit/debit cards, PayPal, and bank transfers for recurring subscriptions.
Yes! You can upgrade or downgrade your plan at any time based on your usage needs.
Lutastore Cloud does not offer refunds for used services, but you can cancel your subscription before the next billing cycle.
Some services, such as extra OTP verifications or additional WhatsApp sender providers, may incur extra charges beyond the plan limits.
Other Questions?
01. How do I get started with Lutastore Cloud?
Simply Sign Up, choose the service you need, install the add-on (if applicable), and start using Lutastore Cloud instantly.
02. Where can I find the API documentation?
You can access the Lutastore Cloud API Documentation from the developer section in your dashboard.
03. Is customer support available?
Yes! We provide Help Desk support, with priority support available for higher-tier plans.
04. How can I provide feedback or request new features?
We appreciate your feedback! You can contact support or submit feature requests through your Lutastore Cloud dashboard.
05. Are there any resources to help me learn more about Lutastore Cloud?
Yes! We provide guides, tutorials, and FAQs in our Help Center to assist you in using Lutastore Cloud efficiently.
Want More Help?
If your question isn’t listed here, feel free to contact our support team for more information!