Better customer experience
Customers ask naturally instead of digging through pages, filters and menus.
Lutastore Cloud · Commerce Agent
AI sales layer for ecommerce — grounded in knowledge you approve
A ready-to-deploy assistant that turns product & policy data into natural, on-brand conversations. Live in weeks, not months.
Prefer a trial API key first? Request a 14-day trial.
What it does for your business
From one widget to a full multi-channel sales layer — same knowledge, same voice.
- Turns product & policy data into natural, on-brand conversations
- Helps shoppers find the right product faster — fewer dead-end searches
- Answers repetitive questions instantly, reducing support workload
- Stays grounded in your approved knowledge — never invents answers
- Extends beyond the website into WhatsApp, Email and more
- Grows with you — from one widget to a multi-channel sales layer
Why it matters
Better experience, trustworthy AI, and more sales with less support load.
Controlled, trustworthy AI
Every answer is grounded in the business knowledge you approve — no guesswork.
More sales, less support load
High-intent conversations get captured; routine questions get automated.
The difference
One conversation instead of dead ends across channels.
Without Commerce Agent
- Customers dig through pages and filters on their own
- Repetitive questions pile up in the support queue
- Experience breaks apart across website, WhatsApp and email
With Commerce Agent
- One conversation guides them straight to the right product
- Instant answers cut ticket volume automatically
- Same knowledge, same voice, on every channel
Getting started
From review to live widget — then expand channels as you grow.
- Review your ecommerce platform, store knowledge and customer-service goals
- Configure the Commerce Agent knowledge base and required integrations
- Customize the conversation experience and launch the branded chat widget
- Expand into WhatsApp, Email or your own systems as your needs grow
Commercial model
Simple and transparent — you pay for the platform, you control the AI cost.
Monthly infrastructure covers Lutastore Cloud runtime, hosting, monitoring and operation. BYOK lets you use your preferred AI provider with full cost transparency and no mark-up — or use Lutastore AI pay-as-you-go. Upgrades and technical support are included; conversation design is optional.
Ready to see Commerce Agent on your store?
Start a free trial period, book a demo, or talk to sales — and download the full overview anytime.